Designing Process-based Chatbots in Enterprises: The Case of Business Travel Organization Considering the Users’ Perspective and Business Value

2022 | journal article. A publication with affiliation to the University of Göttingen.

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​Designing Process-based Chatbots in Enterprises: The Case of Business Travel Organization Considering the Users’ Perspective and Business Value​
Meyer von Wolff, R.; Hobert, S.   & Schumann, M. ​ (2022) 
AIS Transactions on Human-Computer Interaction14(4) pp. 578​-623​.​ DOI: https://doi.org/10.17705/1thci.00180 

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Authors
Meyer von Wolff, Raphael; Hobert, Sebastian ; Schumann, Matthias 
Issue Date
2022
Journal
AIS Transactions on Human-Computer Interaction 
Organization
Professur für Anwendungssysteme und E-Business 
ISSN
1944-3900

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