Mobile Customer Services at Deutsche Lufthansa

2007 | book part

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​Mobile Customer Services at Deutsche Lufthansa​
Kolbe, L. ; Schierholz, R.; Glissmann, S.& Brenner, W.​ (2007)
In:​Laudon, J.; Laudon, K.​ (Eds.), Management Information Systems: Managing the Digital Firm pp. 631​-644. (10. ed.). ​New Jersey: ​Pearson/Prentice Hall.

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Authors
Kolbe, Lutz ; Schierholz, Ragnar; Glissmann, Susanne; Brenner, Walter
Editors
Laudon, J.; Laudon, K.
Issue Date
2007
Publisher
Pearson/Prentice Hall
ISBN
0-13-230461-9
978-0-13-230461-0
Language
English

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