Prof. Dr. Matthias Schumann

 
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  • 2022 Conference Paper
    ​ ​Chatbot Introduction and Operation in Enterprises - A Design Science Research-based Structured Procedure Model for Chatbot Projects​
    Meyer von Wolff, R.; Hobert, S.   & Schumann, M. ​ (2022)
    ​Proceedings of the 55th Hawaii International Conference on System Sciences (HICSS) pp. 5933​-5942. 
    Maui, Hawaii​
    Details 
  • 2022 Journal Article
    ​ ​Designing Process-based Chatbots in Enterprises: The Case of Business Travel Organization Considering the Users’ Perspective and Business Value​
    Meyer von Wolff, R.; Hobert, S.   & Schumann, M. ​ (2022) 
    AIS Transactions on Human-Computer Interaction14(4) pp. 578​-623​.​ DOI: https://doi.org/10.17705/1thci.00180 
    Details  DOI 
  • 2021 Conference Paper
    ​ ​Sorry, I Can’t Understand You! - Influencing Factors and Challenges of Chatbots at Digital Workplaces​
    Meyer von Wolff, R.; Hobert, S.   & Schumann, M. ​ (2021)
    ​Proceedings of the 16th International Conference on Wirtschaftsinformatik pp. 1​-16. 
    Essen, Germany​
    Details 
  • 2020 Conference Paper
    ​ ​The Students’ View on IT-Support Chatbots at Universities - A Case-based Pilot Study​
    Meyer von Wolff, R.; Heuzeroth, T.; Hobert, S.   & Schumann, M. ​ (2020)
    ​Proceedings of the 26th Americas Conference on Information Systems (AMCIS). 
    Salt Lake City, Utah​
    Details 
  • 2020 Journal Article
    ​ ​Chatbots at Digital Workplaces - A Grounded-Theory Approach for Surveying Application Areas and Objectives​
    Meyer von Wolff, R.; Hobert, S. ; Masuch, K. & Schumann, M. ​ (2020) 
    Pacific Asia Journal of the Association for Information Systems, pp. 64​-102​.​
    Details 
  • 2020 Conference Paper
    ​ ​Chatbots for the Information Acquisition at Universities - A Student’s View on the Application Area​
    Meyer von Wolff, R.; Nörtemann, J.; Hobert, S.   & Schumann, M. ​ (2020)
    In:Folstad, A.​ (Ed.), ​Chatbot Research and Design. CONVERSATIONS 2019. Lecture Notes in Computer Science, vol 11970 pp. 231​-244. 
    Springer, Cham​
    Details 
  • 2020 Book Chapter
    ​ ​Chatbots for the Information Acquisition at Universities – A Student’s View on the Application Area​
    Meyer von Wolff, R. ; Nörtemann, J.; Hobert, S.  & Schumann, M. ​ (2020)
    In: Chatbot Research and Design. CONVERSATIONS 2019. pp. 231​-244. ​Springer. DOI: https://doi.org/10.1007/978-3-030-39540-7_16 
    Details  DOI 
  • 2019 Conference Paper
    ​ ​What Do You Need Today? - An Empirical Systematization of Application Areas for Chatbots at Digital Workplaces​
    Meyer von Wolff, R.; Masuch, K.; Hobert, S.   & Schumann, M. ​ (2019)
    ​Proceedings of the 25th Americas Conference on Information Systems (AMCIS) pp. 1​-10. 
    Cancun, Mexico​
    Details 
  • 2019 Report
    ​ ​Abschlussbericht der Studie: Einsatz von Chatbots am digitalen Büroarbeitsplatz: ​Whitepaper der Professur für Anwendungssysteme und E-Business​
    Meyer von Wolff, R.& Schumann, M. ​ (2019)
    Details 
  • 2019 Monograph
    ​ ​Handreichung für Ausbilderinnen und Ausbilder im Einzelhandel​ ​
    Weber, J.; Bley, S.; Hackenberg, T.; Kreuzer, C.; Off, M.; Ritter von Marx, S.& Schumann, M.  et al.​ (2019)
    München​: wbv Open Access.
    Details 
  • 2019 Conference Paper
    ​ ​How May I Help You? - State of the Art and Open Research Questions for Chatbots at the Digital Workplace​
    Meyer von Wolff, R.; Hobert, S.   & Schumann, M. ​ (2019)
    ​Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS) pp. 95​-104. 
    Maui, Hawaii​
    Details 
  • 2018 Working Paper
    ​ ​Einsatz von Chatbots am digitalen Büroarbeitsplatz der Zukunft - Grundlagen, Stand der Forschung und Forschungsagenda​ (​​Arbeitsberichte des Instituts für Wirtschaftsinformatik, Professur für Anwendungssysteme und E-Business, Universität Göttingen​, 1​​)
    Meyer von Wolff, R.  & Schumann, M. ​ (2018)
    Göttingen​
    Details 

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